What is your background?

I work with various companies to improve their business processes, in order to get to a position whereby monthly management accounts are available to both the management team and business owners. I have gained a significant amount of experience in the Construction and Engineering sectors.  Current clients operate across a number of industries including; Construction, Facilities Management, Engineering Services, Software, Wholesale and Distribution.

What accounting packages are you familiar with?

I’m familiar with a broad number of accounting packages including; Advanced Business Manager, SAP Business One, Sage, Pegasus Opera, Sun Microsystems, Xero, Tas Books and many bespoke systems.

What benefits do you obtain by using Advanced Business Manager Service Software?

Historically, a company needed two or more separate software systems to run their business. This involved extracting information from one system and inputting it into one or more systems on a daily, weekly or monthly basis. Advanced Business Manager Service Software has been developed in Ireland, so that all aspects of a business can be run on one single system, with information flowing from sales to operations and on to financial accounting.

What impact will Advanced Business Manager Service Software have on a service business?

Service companies typically deal with high volumes of calls which need to be streamlined into different levels of priority.  Many operate with Service Level Agreements, therefore response times are critical.   One of the biggest challenges, is the ability to maximise chargeable time for all field engineers who may be carrying out multiple calls in the one day, in different locations.  A system that allows efficient scheduling of employees can assist greatly with reducing non-chargeable time.

Another significant cost for service companies is the parts/products on the repair/servicing of equipment.  The service engineer may carry parts in his van and use them as required, or they could be ordered in specifically for a service call.   The ability to capture all costs (both time and materials) against a service call is critical, to ensure that the customer is invoiced correctly. This information can be updated by a service engineer on a standard Android or Apple device, with the option of working offline.   Sales invoices can then be generated immediately incorporating customer proof of delivery sign off and emailed to the client.   This process makes a significant contribution to positive cash flow.

 If you can charge two additional hours per week for 5 engineers and they work 46 weeks per year that could equate to € 29,900.00 additional billing per year.

What impact will Advanced Business Manager Service Software have on an employee?

Implementing Advanced Business Manager Service Software means that up to date information is available at all times. This enables employees to get through their day to day tasks more efficiently.  Where companies are expanding, this generally means that existing employees can handle an increased workload. For management, the availability of critical information allows them to make informed business decisions. Monitoring the performance of service engineers, whether it’s five of fifty becomes a simple task.

If Companies are not able to see the numbers clearly where does that leave them?

As a specialist focussed on showing companies how to produce up to date management information, I have seen many companies over the years suffer and fail because of lack of key financial information.  It is absolute madness for business owners and managers to expect to be able to run their business efficiently and profitably without having information to monitor performance every month.  Advanced Business Manager Service Software provides this complete solution.

Software Support Systems supply and support Advanced Business Manager Service Software, why choose them?

I’ve worked very closely with Declan and Ronnie over the past 15 years. They are highly experienced and commercially focussed individuals having both worked in the accounts departments of large organisations. They are well equipped to relate directly with the issues a service company experiences and deliver best practice solutions.  They consistently engage with the developers of Advanced Business Manager Service Software, to provide a complete package that suits Service Companies.  I have no hesitation in recommending Software Support Systems to any prospective customers.

Contact details
106 Q House, 76 Furze Road, Sandyford Business Estate, Dublin 18
Ph: 01 297 3322 email [email protected]

Advanced Business Manager Service Software